Return Policy

Returns window

We accept returns on full-price items within 14 days of delivery.

Condition

Items must be returned unworn, unwashed, unaltered and undamaged, in the exact condition in which they were shipped — with original tags attached and all original packaging, including the garment bag and hanger. Items showing signs of wear or damage will not be accepted and will be sent back to you.

Final sale

The following cannot be returned or exchanged:

• Made-to-order, pre-order and custom pieces
• Altered or personalized items
• Items marked “Final Sale”

How to return

Contact customer care within 14 days of delivery with your order number. Once your return is authorized, you will receive step-by-step instructions by email.

• United States: returns are complimentary — we will email you a prepaid shipping label.
• International: a $35 USD return shipping fee will be deducted from your refund. Original shipping charges and any duties or taxes paid on delivery are non-refundable.

Refunds

Refunds are issued to the original form of payment once your return has been received and inspected. Please allow up to 7 business days for processing. We reserve the right to deduct cleaning or repair costs for items that do not meet the conditions above.