Return Policy

What is your return policy?

We accept returns on all full-price orders within 7 days from the day the merchandise is delivered.  The item(s) must be returned in the exact condition in which it was shipped in order to receive a refund. This includes the original packaging, - the garment bag, hanger, and original tags. Garments returned with any signs of wear or customer damage will not be accepted for a return. 

Items purchased as "FINAL SALE" cannot be returned or exchanged, no exceptions. If sent back, the item(s) will promptly be sent back to the customer. 

 

How do you return an item?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. 

 

When will I get my refund?

Please allow up to 7 business days for your refund or exchange to be processed.



HILÁ

is an American contemporary couture brand specializing in women’s event wear. Born in New York City for the alphas, the others, and everyone in between. Rich in nostalgia and novelty, the brand embodies an East Coast attitude fused with the sensuality of the West. Designed and made in the US, every piece is handmade in New York City and Los Angeles, paying homage to the people and the cities that define the brand’s identity.

DREAMER X CREATOR

HILÁ ARSHADNIA

Raised in Southern California, designer, Hila Arshadnia fell in love with the art of couture as a young girl when her Iranian mother, grandmother, and their tribe of aunts would create one of a kind pieces for special occasions - often implementing real couture techniques from pleating to embroidery to draping - all self-taught.

Hila began her career in fashion as a publicist and merchandiser after graduating the University of Southern California in 2011, where she earned her Masters in Fashion Marketing & Social Media.  After a brief stint in marketing and PR, she felt an urge to go back and study her first love, design. In 2015, Hila graduated Parsons School of Design, where she mastered techniques in avant-garde and couture construction. In New York City, she worked for American luxury houses, Carolina Herrera and J. Mendel before she set out to create her own collections. After showcasing her first collection at NYFW SS19, she gained organic dressing opportunities with Serena Williams, Kylie Jenner, and most notably, Cher.

She has built her brand on the values and ideals taught to her by her late grandfather - those he practiced and instilled in her of family and community. He believed heavily in altruistic contributions and domestic manufacturing, something that is intrinsic in the culture of the brand - with the hope that every piece she makes supports and contributes to the sustainability of the American economy and empowering local female and minority-owned businesses.